from
AnRo Live & MORE
CEO Robert Hausladen
Nylids 123
89573 Björna
Sweden
– in the following: AnRo Live & MORE –
1.1 These General Terms and Conditions (GTC) apply to all contracts concluded between AnRo Live & MORE and the Customer.
1.2 AnRo Live & MORE offers various agency services to the client. The specific scope of services is subject to individual agreements between AnRo Live & MORE and the Client.
1.3 AnRo Live & MORE does not conclude contracts with consumers or private individuals.
1.4 AnRo Live & MORE shall be entitled to subcontract the required services in its own name and for its own account, which in turn may also use subcontractors. AnRo Live & MORE shall remain the sole contractual partner of the customer in this respect. Subcontractors shall not be used if it is evident to AnRo Live & MORE that their use is contrary to the legitimate interests of the customer.
1.5 GTCs that deviate from these terms and conditions and are used by the customer are not recognized by AnRo Live & MORE – subject to express consent.
2.1 If the customer provides AnRo Live & MORE with texts, images or other content, the customer shall ensure that this content does not violate the rights of third parties (e.g. copyrights) or other legal standards. It is pointed out in this context that AnRo Live & MORE is not entitled by law to provide legal advice to the customer. In particular, AnRo Live & MORE is not obligated and legally unable to check the business model of the customer and/or the works (layouts, graphics, texts, etc.) created or acquired by the customer itself for their compatibility with the applicable law. In particular, AnRo Live & MORE shall not carry out any trademark searches or other property right collision checks with regard to the works provided by the customer. Insofar as the customer issues specific instructions regarding the work to be produced, he shall be liable for this himself.
2.2 The customer is obliged to provide complete and correct information, data, works (e.g. the data for the imprint, graphics, etc.) and accesses to be provided by him for the purpose of fulfilling the order. He shall also ensure that the instructions he issues are in compliance with applicable law.
2.3 Subject to deviating individual agreements, the customer shall be responsible for procuring the material for the provision of the agency services (e.g. graphics, videos) himself and shall provide these to AnRo Live & MORE in good time. If the customer does not provide these and does not make any further specifications, AnRo Live & MORE may, at its own discretion, use image material from common providers (e.g. stock photo service providers) or provide the corresponding parts of the website with a placeholder, taking into account the copyright labeling requirements.
2.4 If the conclusion of an order processing contract is required for individual order components according to Art. 28 DSGVO, both contracting parties undertake to conclude such a contract – to be provided by AnRo Live & MORE – before the start of the service provision.
2.5 AnRo Live & MORE shall not be liable to the Client in any respect for delays and delays in the implementation of projects caused by late (necessary) cooperation or additional work by the Client; the provisions under the heading “Liability/Exemption” shall remain unaffected.
2.6 If the Customer does not comply with its obligations under this section, AnRo Live & MORE may charge the Customer for the additional expenses incurred as a result (e.g. costs for stock photos and time spent searching for them).
3.1 Unless otherwise agreed individually, the creation of new or the expansion of existing websites/shops or web components/shop components (hereinafter “website creation”) shall be based on agile methods. The remaining provisions of these GTC shall remain unaffected.
3.2 The subject matter of website creation contracts between AnRo Live & MORE and the Customer is basically the development of new websites or the expansion of existing websites (e.g. integration of new interfaces or programming of new online applications) in compliance with the technical and/or design specifications of the Customer. Website creation contracts concluded between the parties are contracts for work and services within the meaning of §§ 631 et seq. BGB.
3.3 The services agreed in detail result from the contract concluded individually between AnRo Live & MORE and the customer. For this purpose, the customer shall first submit an inquiry to AnRo Live & MORE with a description as precise as possible of the website content desired by him (creative content such as images, layouts, logos, fonts, etc. shall be determined and provided by the customer subject to deviating agreements). This inquiry constitutes a request for proposal by AnRo Live & MORE. AnRo Live & MORE will check the ideas of the customer described in the inquiry to the best of its knowledge and belief for completeness, suitability (with the exception of legal suitability, in particular with regard to the rights of third parties), unambiguity, feasibility and freedom from contradiction and will prepare an offer on the basis of the wishes arising from the customer inquiry. A contract between AnRo Live & MORE and the customer shall only be concluded upon acceptance of the offer by the customer.
3.4 The customer may introduce customer requests at any time, provided that these are covered by the originally agreed scope of services. Such adjustments shall become part of the original contract if both contracting parties agree in text form (e.g. by e-mail). In all other respects, AnRo Live & MORE shall only be obliged to produce the functions/items listed in the contract or to provide the agreed service. Any additional services must be agreed and remunerated separately.
3.5 Once the website has been completed, AnRo Live & MORE will ask the client to accept the website.
3.6 A prerequisite for the activities of AnRo Live & MORE is that all data (e.g. texts, templates, graphics, fonts) and/or system environments to be provided by the customer and required for the implementation of the project are made available to AnRo Live & MORE in good time and in a suitable form. AnRo Live & MORE shall not be responsible to the client in any respect for delays and delays in the implementation of projects caused by late (necessary) cooperation or contribution by the client.
3.7 The verification or procurement of rights, the procurement and/or integration of plugins and/or tools (e.g. statistics) or certificates (e.g. SSL / TLS) are only owed by AnRo Live & MORE insofar as this is expressly agreed in an individual contract. A claim to the release of graphics, source codes, (development) documentation, manuals and other additional documentation does not exist – subject to deviating express individual agreements.
3.8 Unless otherwise agreed, the created web pages are optimized for the browsers Chrome, Safari, Firefox and Edge in their current version (in each case the last two versions of the browser). Search engine optimization (SEO) is only owed if it has been expressly agreed. Optimization for mobile devices is also only owed if this has been expressly agreed.
3.9 AnRo Live & MORE is not entitled and not obliged to advise the customer on competition law, consumer law, labeling law or other legal issues within the meaning of the Legal Services Act. It is therefore incumbent on the customer to inform himself about the provisions of competition law, consumer law or labeling law applicable to his store and, if necessary, to have the store examined by a specialized lawyer.
3.10 After completion of the websites and/or individual parts thereof, AnRo Live & MORE may offer the customer maintenance and servicing services in relation to the websites. However, neither AnRo Live & MORE is obliged to make such an offer, nor does the customer have to make use of the further service offers of AnRo Live & MORE. Corresponding agreements are exclusively subject to individual agreements. If no additional maintenance and care services are agreed between the parties, the customer alone is responsible for the technical maintenance and up-to-dateness of the web pages after acceptance. AnRo Live & MORE shall not be liable to the customer for any security vulnerabilities exploited by third parties for illegal purposes through the use of outdated software (hacking).
4.1 After completion of the websites and/or individual parts thereof, AnRo Live & MORE may offer the Customer maintenance and support services in relation to the websites (hereinafter “Maintenance Contracts”). AnRo Live & MORE can also provide third-party website maintenance. However, neither AnRo Live & MORE is obliged to make such an offer, nor does the customer have to make use of the further service offers of AnRo Live & MORE. Corresponding agreements are exclusively subject to individual arrangements.
4.2 The content of the maintenance contracts is the elimination of malfunctions as well as the occasion-related updating of the website for common web browsers in their respective current version. Further services, such as regular maintenance, can be agreed upon in individual contracts, if necessary.
4.3 A prerequisite for maintenance is that the content to be maintained is compatible with AnRo Live & MORE’s systems. Compatibility may be impaired in particular by obsolete components of the content to be maintained or by unauthorized changes on the part of the customer. If compatibility is not guaranteed, the customer must establish this independently (e.g. by means of appropriate updates) or commission AnRo Live & MORE separately to establish compatibility.
4.4 AnRo Live & MORE is not liable for malfunctions and incompatibilities caused by unauthorized changes made by the customer or based on other errors that are not in the area of responsibility of AnRo Live & MORE; the provisions under “Liability / Indemnification” remain unaffected.
4.5 Unless otherwise agreed, maintenance includes only the technical updating of the website, but not the updating of its content. In particular, AnRo Live & MORE does not owe the updating of the imprint or the privacy policy.
5.1 The subject of design contracts in the print sector between AnRo Live & MORE and the customer is basically the development of print products according to the customer’s design specifications (e.g. design of banners, post graphics, posters, signs, flyers, roll-ups, vehicle or shop window stickers, textiles or logo designs). Design contracts concluded between the parties are contracts for work and services within the meaning of § 631 ff. BGB. A deviating scope of services can be agreed between the parties in an individual contract.
5.2 The services agreed in detail result from the contract concluded individually between AnRo Live & MORE and the customer. To do this, the customer first submits an inquiry to AnRo Live & MORE with as detailed a description as possible of the design services they require. This inquiry constitutes a request for proposal by AnRo Live & MORE. AnRo Live & MORE will check the customer’s ideas described in the inquiry to the best of its knowledge and belief for completeness, suitability (with the exception of legal suitability, in particular with regard to the rights of third parties), unambiguity, feasibility and freedom from contradiction and will prepare an offer on the basis of the wishes arising from the customer’s inquiry. A contract between AnRo Live & MORE and the customer shall only be concluded upon acceptance of the offer by the customer.
5.3 After the contract has been signed, the customer’s requirements are discussed in a further briefing, if necessary, and the specifications are specified in more detail. At this point, customer requests can be introduced, provided they are covered by the originally agreed scope of services. If necessary, there is the possibility of a rebriefing before the production of the object of performance. Adjustments become part of the original contract if both parties agree in text form (e.g. by e-mail). For the rest, AnRo Live & MORE is only obliged to produce the items listed in the contract. Any additional services must be agreed and remunerated separately.
5.4 As soon as the agreed object of performance has been completed, AnRo Live & MORE shall request the Client to accept the work.
5.5 Unless otherwise agreed, the customer is entitled to two correction loops. Complaints regarding the artistic design are generally excluded after the agreed correction loops have been carried out. If the customer wishes further changes, he has to bear the additional costs.
5.6 A prerequisite for the activities of AnRo Live & MORE is that the customer provides AnRo Live & MORE with all data required for the implementation of the project (texts, templates, graphics, etc.) in full and in a suitable form before the start of the order. AnRo Live & MORE shall not be responsible to the client in any respect for delays and delays in the implementation of projects caused by late (necessary) cooperation or contribution by the client. If the customer does not comply with this obligation, AnRo Live & MORE may charge the customer for the time spent as a result.
5.7 Remuneration is the subject of an individual contractual agreement between the parties. In all other respects, the statutory provisions shall apply.
5.8 Unless otherwise contractually agreed and not to be expected otherwise from the purpose of the contract, AnRo Live & MORE shall only owe the delivery of a print file (e.g. PDF, JPG or PNG) for the creation of print products in addition to the contractually agreed service items. The customer has no claim to the surrender of an editable file (e.g. open files from graphics programs).
6.1 AnRo Live & MORE offers the customer the processing of orders for the creation of print products (flyers, brochures, posters, catalogs, etc.). AnRo Live & MORE shall take over all actions agreed for this purpose, e.g. communication with the respective service provider carrying out the printing (print service provider). Depending on the agreement, AnRo Live & MORE offers the services as a direct business or as an intermediary business.
6.2 If the parties agree on a direct transaction, AnRo Live & MORE shall print the commissioned print products itself or commission a print service provider in its own name and for its own account In this case, the contractual partner of the customer shall be exclusively AnRo Live & MORE. No contractual relationship arises between the customer and the print service provider. AnRo Live & MORE invoices the customer directly for the print products. The customer accepts the print products vis-à-vis AnRo Live & MORE.
6.3 If the parties agree on an agency transaction, AnRo Live & MORE shall conclude the contract for the creation of the print products with the print service provider on behalf and for the account of the customer or shall arrange such a contract. AnRo Live & MORE acts purely as an intermediary vis-à-vis the print service provider. The contractual relationship arises solely between the customer and the print service provider. AnRo Live & MORE is not a party to this contract. AnRo Live & MORE shall inform the Customer of all essential steps and shall coordinate with the Customer regarding the details of the content and conclusion of the contract (in particular the type, prices and quantities) and shall be bound by the Customer’s instructions. The respective price and/or business conditions of the print service provider apply. The customer pays for the services directly to the print service provider. The print products are accepted by the print service provider. It is the customer’s responsibility to check the completed print products to ensure that they are free of defects. AnRo Live & MORE shall not be liable for the contractual production of the print products by the print service provider, in particular not for their content, inventory, quality and/or condition. In the event of a dispute, AnRo Live & MORE shall provide the customer – to the extent legally permissible – with all necessary information. AnRo Live & MORE shall not be obliged to provide any further support for the assertion of warranty claims or other claims. The provisions under “Liability / Indemnification” shall remain unaffected.
6.4 The customer is obligated to carefully check the print data to be transmitted for content and technical correctness and completeness before transmitting it to the print service provider. Unless otherwise agreed, AnRo Live & MORE does not check the print data for content or technical correctness. The printing of the ordered print products will only take place after the customer has given the final approval for printing.
6.5 If a specific transmission format is required (e.g. PDF, Indesign), the customer will transmit the print data in this format.
7.1 AnRo Live & MORE creates texts for the client (e.g. press releases, articles for websites, advertising texts, etc.). The contents of these texts are specified in individual contracts.
7.2 Once the agreed texts have been completed, AnRo Live & MORE will send them to the client for approval and acceptance. Unless otherwise agreed, the customer is entitled to two correction loops. Complaints regarding stylistic design or the integration of new information into the text are generally excluded after the second change loop. If the customer wishes further changes, he has to bear the additional costs.
7.3 If AnRo Live & MORE has been commissioned with the publication, the publication of the texts shall only take place after release by the customer, subject to deviating agreements; the release shall also constitute the acceptance of the texts. In the case of press releases, once they have been approved, a distribution date is also specified on which they are to be sent to the media. If the customer publishes or is to publish the texts himself, he must accept the texts in advance. If the customer publishes the texts before acceptance, the publication shall be deemed acceptance.
7.4 AnRo Live & MORE shall be liable for errors discovered after release / acceptance exclusively in accordance with the provisions under the heading “Liability / Indemnification”.
8.1 AnRo Live & MORE always calculates according to the number of all characters incl. Spaces and footnotes, in the submitted document and provides the following services: a) Proofreading and b) Proofreading
8.2 AnRo Live & MORE corrects according to the respective current legal spelling and adheres to the APA guidelines and the Harvard standard when editing. If the Contractor wishes a correction according to an older legal spelling or proofreading according to a different standard, this must be stated in the contract.
8.3 The corrected texts are returned either in paper form or in data form as agreed in the order letter. The Contractor does not assume any liability for successful mediation or sending of the sent corrected texts. All obligations are fulfilled when the corrected texts have been dispatched in accordance with the agreed dispatch method. Dispatch by electronic means (e.g. by e-mail) or by any other means of remote transmission shall be at the sole risk of the customer. In case of sending the corrected texts by e-mail or by any other way of remote data transmission, the customer is responsible for a final check of the transmitted texts and files, as a change of the transmitted data cannot be excluded. Liability for damages due to electronic viruses is also expressly excluded.
8.4 The goal of proofreading is the highest possible reduction of all errors in the source text caused by the client. This means that the client’s text is checked for correct spelling, grammar, punctuation and hyphenation and that these corrections are marked in such a way that they are comprehensible to the client. The Client expressly acknowledges that a high amount of errors in the source text (e.g., more than ten errors per page on average) may affect the achievement of this goal, so that even after the proofreading has been completed, there may still remain a certain amount of errors as defined above. In the case of repetitive errors, a single comment by the proofreader is sufficient. A guarantee for complete freedom from defects is always excluded in principle.
8.5 The goal of proofreading is the correct spelling of references and source citations. Proofreading is basically devoted to checking the form and content of a text, such as the linguistic style, readability and comprehensibility of a text. The corrections are marked in such a way that they can be traced by the client. The Client expressly acknowledges that a high amount of errors in the source text (e.g., more than ten errors per page on average) may affect the achievement of this goal, so that even after the proofreading has been completed, there may still remain a certain amount of errors as defined above. In the case of repetitive errors, a single comment by the proofreader is sufficient. A guarantee for complete freedom from defects is always excluded in principle.
8.6 Since stylistic and content revisions depend heavily on the linguistic sense of the respective editor, they are merely suggestions for improvement and require review by the client. Liability for stylistic corrections and for proofreading is therefore excluded.
8.7 The Contractor shall be liable for errors in the event of demonstrable intent or gross negligence, but not more than the amount of the respective order value. Complaints must be made by the customer within a period of 7 calendar days after delivery, stating the wording of the text passages complained of and giving detailed reasons. If this claim is not made or is made too late, the performance shall be deemed accepted. In the event of justified complaints, the Contractor shall be granted a reasonable period of time to remedy the defect. Only if this rectification cannot be provided shall there be a claim to a reasonable reduction of the agreed fee.
8.8 If the Contractor’s performance is not objected to by the Client pursuant to Section 8, the sole responsibility for the correctness of the work shall pass to the Client upon acceptance thereof, however, no later than upon expiration of the objection period. The contractor declines any responsibility for texts subsequently changed by the client, even within the complaint period.
8.9 The Client is responsible for the legal admissibility of the content of texts edited by the Contractor.
8.10 All texts are treated confidentially. The Contractor undertakes to maintain secrecy about all facts that become known to it in connection with its activities for the Client. However, the electronic transmission of texts and data as well as any other communication in electronic form between the Client and the Contractor shall be at the risk of the Client. The Contractor cannot guarantee absolute protection of electronically transmitted data and information, as it cannot be ruled out that unauthorized persons may gain access to the transmitted texts and data by electronic means.
9.1 AnRo Live & MORE shall undertake the conception and design of graphics and/or logos (hereinafter “Designs”) upon agreement with the Client.
9.2 To do this, the customer first submits an inquiry to AnRo Live & MORE with as detailed a description as possible of the designs he wants. This inquiry constitutes a request for proposal by AnRo Live & MORE. AnRo Live & MORE will check the ideas of the customer described in the inquiry to the best of its knowledge and belief for completeness, suitability (with the exception of legal suitability, in particular with regard to the rights of third parties), unambiguity, feasibility and freedom from contradiction and will prepare an offer on the basis of the wishes arising from the customer inquiry. A contract between AnRo Live & MORE and the customer shall only be concluded upon acceptance of the offer by the customer.
9.3 A prerequisite for the activities of AnRo Live & MORE is that the customer provides AnRo Live & MORE with all data required for the implementation of the project (color definition, etc.) in a complete and suitable form before the start of the order. If the customer does not comply with this obligation, AnRo Live & MORE may charge the customer for the time spent as a result.
9.4 Unless otherwise agreed, the customer is entitled to two correction loops for each design. After these correction loops have been carried out, requests for adjustments and complaints (especially with regard to artistic design) will no longer be considered. If the customer requires further changes after the agreed correction loops have been carried out, AnRo Live & MORE can prepare these for the customer for an additional fee to be agreed.
9.5 Once the agreed design has been completed, AnRo Live & MORE will ask the client to accept the work. The designs are sent to the customer in a common file format.
9.6 AnRo Live & MORE expressly does not check the final designs for legal admissibility (in particular trademark and/or competition law) or for infringement of other trademark and/or property rights (e.g. trademarks, design patents, patents, etc.) nor for the registrability of the designs, e.g. in official registers.
9.7 AnRo Live & MORE shall grant the customer the rights of use to the designs required for the respective purpose. Subject to deviating regulations, an exclusive right of use, unlimited in time, place and content, is granted for the creation of logos; however, individual graphic elements of the logos may be used for the creation of other works, as long as this does not create a risk of confusion with the created logo. For all other designs, a simple right of use is granted subject to deviating individual agreements. A transfer of the rights of use by the customer to third parties requires an individual contractual agreement with AnRo Live & MORE. The drafts presented within the correction loop may not be used, reproduced or passed on to third parties, either in original or modified form, without the express consent of AnRo Live & MORE by the client.
9.8 The rights of use shall not pass to the customer until the remuneration has been paid in full.
9.9 Unless otherwise agreed in individual contracts, AnRo Live & MORE may demand that a suitable copyright notice be placed in an appropriate location on the works created.
In development.
AnRo Live & MORE offers the customer consulting services in the areas of DSGVO, IT management, digital signage, video surveillance systems and video conferencing system. Within the scope of the provision of services, AnRo Live & MORE shall exclusively provide advice to the best of its knowledge and belief and – if relevant – on the basis of the current state of knowledge or the state of the art. The consulting services are a service within the meaning of §§ 611 ff. BGB. A certain result is only owed if it has been expressly guaranteed. Advice based on or taking into account specific standards (e.g. DIN standards or professional regulations) is also only owed if this has been expressly agreed.
The remuneration for the services of AnRo Live & MORE is the subject of an individual contractual agreement between the parties and is generally based on the offer.
Insofar as a work performance has been agreed, AnRo Live & MORE may demand that the acceptance takes place in writing; the written acceptance shall only be owed if AnRo Live & MORE requests the customer to do so. The acceptance provisions of the German Civil Code shall remain unaffected in all other respects. The acceptance period within the meaning of § 640 para. 2 p. 1 BGB (German Civil Code) is set at 2 weeks from notification of completion of the work, unless a longer acceptance period is required in individual cases due to special circumstances, which AnRo Live & MORE will notify the customer of separately in this case. If the customer does not comment within this period or does not refuse acceptance due to a defect, the work shall be deemed accepted.
An insignificant defect shall not constitute grounds for claims based on defects. The choice of the type of subsequent performance lies with AnRo Live & MORE. The limitation period for defects and other claims shall be one (1) year; this reduction of the limitation period shall not apply to claims resulting from intent, gross negligence or injury to life, limb or health by AnRo Live & MORE. The limitation period shall not start again if subsequent performance is carried out within the scope of liability for defects. In all other respects, the statutory warranty for defects shall remain unaffected.
Subject to deviating provisions in and outside these GTC, continuing obligations shall have a minimum term of 12 months. The notice period is 3 months. If the contract is not terminated in due time at the end of the term, it will be automatically extended by another 12 months. The right to extraordinary termination without notice for good cause shall remain unaffected.
15.1 AnRo Live & MORE grants the client – after full payment of the order by the client – in principle a simple, non-transferable right of use to the corresponding work results. Further rights can be agreed upon in individual contracts.
15.2 Unless otherwise agreed, the Client expressly grants AnRo Live & MORE permission to present the project to the public in an appropriate manner for the purpose of self-promotion (references/portfolio). In particular, AnRo Live & MORE shall be entitled to advertise with the business relationship to the customer and to refer to itself as the originator on all advertising materials created and in all advertising measures, without the customer being entitled to any claim to remuneration for this.
15.3 Furthermore, AnRo Live & MORE shall be entitled to place its own name with linking in an appropriate manner in the footer and in the imprint of the website(s) created by AnRo Live & MORE, without the customer being entitled to a claim for payment for this.
16.1 AnRo Live & MORE shall treat as strictly confidential all business transactions coming to its attention, including but not limited to print materials, layouts, storyboards, figures, drawings, tapes, images, videos, DVDs, CD-ROMs, memory cards, passwords, interactive products and such other materials containing films and/or radio plays and/or other copyrighted materials of Customer or its affiliates. AnRo Live & MORE undertakes to impose the duty of confidentiality on all employees and/or third parties (e.g. suppliers, graphic designers, programmers, film producers, sound studios, etc.) who have access to the aforementioned business transactions. The obligation to maintain secrecy shall apply indefinitely beyond the term of this Agreement.
17.1 AnRo Live & MORE shall be liable without limitation for any legal reason in case of intent or gross negligence, in case of intentional or negligent injury to life, body or health, on the basis of a warranty promise, unless otherwise regulated in this respect, or on the basis of mandatory liability such as under the Product Liability Act. If AnRo Live & MORE negligently violates an essential contractual obligation, the liability shall be limited to the foreseeable damage typical for the contract, unless liability is unlimited according to the preceding sentence. Material contractual obligations are obligations which the contract imposes on AnRo Live & MORE according to its content in order to achieve the purpose of the contract, the fulfillment of which makes the proper execution of the contract possible in the first place and on the compliance with which the customer may regularly rely. Otherwise, any liability of AnRo Live & MORE is excluded. The above liability provisions shall also apply with regard to the liability of AnRo Live & MORE for its vicarious agents and legal representatives.
17.2 The customer shall indemnify AnRo Live & MORE from any claims of third parties that are made against AnRo Live & MORE due to violations by the customer of these GTC or of applicable law.
18.1 The contracts concluded between AnRo Live & MORE and the customers are subject to the substantive law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods.
18.2 If the customer is a merchant, a legal entity under public law or a special fund under public law or has no general place of jurisdiction in Germany, the parties agree that the registered office of AnRo Live & MORE shall be the place of jurisdiction for all disputes arising from this contractual relationship; exclusive places of jurisdiction shall remain unaffected.
18.3 It should be noted that when (web) designers are commissioned, a levy is usually payable to the artists’ social insurance fund. This is a statutory levy laid down in the “Law on Social Insurance for Self-employed Artists and Publicists” (KSVG). This must be reported independently by the customer to the artists’ social insurance fund. AnRo Live & MORE has no influence on the amount and scope of this levy. The notification and payment of the contribution are the sole responsibility of the customer.
18.4 AnRo Live & MORE is entitled to amend these GTC for factually justified reasons (e.g. changes in jurisdiction, legal situation, market conditions or business or corporate strategy) and subject to a reasonable period of notice. Existing customers will be notified of this by e-mail no later than two weeks before the change takes effect. If the existing customer does not object within the period set in the notice of change, his consent to the change shall be deemed to have been given. If he objects, the changes shall not come into force; in this case, AnRo Live & MORE shall be entitled to terminate the contract extraordinarily at the time the change comes into force. The notification of the intended amendment to these GTC shall indicate the deadline and the consequences of the objection or its absence.
Status: February 2023
